Contacting ReAlign Support & Response SLA
How to reach our human engineering and customer care team for bug reports, account inquiries, or feature suggestions.
How to Reach a Real Human
We are a small, dedicated team passionate about digital well-being. If you encounter any technical glitch, have billing questions, or want to suggest a new prompt library, we are here to help.
• Email Support: Send a message to support@getrealign.in. • Expected Response Time: We respond to all inquiries within 24 business hours (Monday through Friday). For critical account access issues, we prioritize replies within 12 hours.
Reporting Bugs or Security Vulnerabilities
If you notice a visual bug or have a security question, please include your device type (e.g. iPhone 15, Windows 11), browser (Safari, Chrome), and a screenshot if possible. We investigate all security disclosures immediately.